Customer Return Policy and Exchanges
Our no-hassle return policy guarantees that you can return or exchange your purchase if you are not 110% satisfied for any reason.
In the unlikely event that you are not happy with your Tïsseron Bathrobe selection, or if you would simply like a different size or style, we will refund the purchase price or exchange the item at no extra charge. This means when we receive your returned robe, we will ship FREE to you by UPS ground your replacement robe. In the rare instance that there is a mistake made on our part in the fulfillment of your order, we will replace the incorrect item(s) at no additional charge to you.
To return, simply print and enclose the email order confirmation you received with the packaged bathrobe you are returning to receive your refund or exchange. If you write a message why you are returning, we may be able to suggest a different style that meets your needs. When the return is received, we will happily credit your credit card the purchase price amount of the robe. Personalised monogrammed bathrobes cannot be returned for a refund, sorry.
Please send returns to: